Princess Cruises Names Port Everglades "Port of the Year"
As Princess Cruises prepares for its ships to return to Fort Lauderdale for its fall Caribbean season, the line has recognized Port Everglades as its "2010 Port of the Year," a global award that is based on several criteria including passenger satisfaction surveys, facilities and operational efficiencies.
Steve Nielsen, vice president of Caribbean and Atlantic shore operations for Princess Cruises, presented the award to Broward County Mayor Sue Gunzburger and Port Everglades Director Phil Allen during their regularly scheduled Broward County Commission meeting this week.
"It's very important to us that our passengers start and end their cruise with a good experience as they travel through local port facilities," said Nielsen. "Port Everglades has been recognized as our highest ranked turnaround port for 2010 in terms of numbers, passenger ratings and efficiency. Last year we had 151 vessel turnarounds moving nearly 900,000 passengers through the port, including 24 double-ship days and four triple-ship days." Nielsen said that to achieve such high ratings with this volume of ships and passengers demonstrates that Port Everglades is committed to helping deliver a great customer experience.
"While this award is in recognition of the Port and everything Phil and his team have done to make Port Everglades the number one cruise port in the world, it should not go unrecognized that a lot of other agencies and people also played a key role," said Nielsen. "Among these are Customs and Border Protection; the two major airports, Miami and Fort Lauderdale Hollywood; our stevedore contractor Hallmark Stevedoring; our bus transportation provider Cabana Coaches; Drake Office Overload, the agency that provides our meet and greet and check-in staff; and of course the hotels, merchants and other service providers that cater to our passengers and crew. And not to be overlooked are the contributions by the Greater Fort Lauderdale Convention and Visitors Bureau."
"This is a big honor for Port Everglades because it is based in part on guest comments and reflects on the overall efficiency of the various entities that make Port Everglades such a success including our operations team, the porters, the terminal workers, security and a host of others," said Port Everglades Director Phil Allen.
Broward County Mayor Sue Gunzburger told the audience, "As we are all aware, the cruise industry is a major contributor to the economic health of our tourism-based community. Not only do cruise lines such as Princess bring jobs and revenue to our area, but they also bring guests who visit our hotels and resorts, and support the small businesses and attractions that are the lifeblood of our economy."
This is the sixth year for the award, and previous "Port of the Year" designations include Copenhagen, Los Angeles, Whittier, Vancouver and Brooklyn. The annual award is given to one of Princess' 33 worldwide turnaround ports that earn the highest scores for the year, as rated by passengers on each cruise, and by Princess' shore operations team.
# # #
Port Everglades Director Phil Allen and Broward County Mayor Sue Gunzburger, standing forward, received the trophy from Steve Nielsen, Vice President of Caribbean and Atlantic Shore Operations for Princess Cruises, third from left. Joining the presentation are (from left) port partners Alfredo Gonzalez from the Greater Fort Lauderdale Convention & Visitors Bureau, Broward Aviation Director Kent George from the Fort Lauderdale-Hollywood International Airport and Laura Dale, Manager of Passenger Logistics, Caribbean & Atlantic Shore Operations for Princess Cruises.
About Princess Cruises:
One of the best-known names in cruising, Princess Cruises is a global cruise and tour company operating a fleet of 16 modern ships renowned for their innovative design and wide array of choices in dining, entertainment and amenities, all provided in an environment of exceptional customer service. A recognized leader in worldwide cruising, Princess offers its passengers the opportunity to escape to the top destinations around the globe ranging in length from seven to 107 days. The company is part of Carnival Corporation & plc (NYSE/LSE:CCL; NYSE:CUK).
About Port Everglades:
Port Everglades is the cruise ship capital of the world with more than 3.5 million passengers expected during the 2011/2012 cruise season and more homeported cruise ships than any cruise port worldwide. Eleven cruise lines and more than 40 cruise ships sail from the South Florida seaport. The Port's ever-expanding fleet of cruise ships provides guests with an array of cruise vacation choices from the sunny Greater Fort Lauderdale area including everything from sampler-size day cruises to around-the-world cruises. Port Everglades, where the best cruise ships launch and the greatest getaways begin. Details on the latest cruise offerings are available on the Internet at http://www.porteverglades.net/ or www.broward.org/port.
Princess Cruises is a proud member of World's Leading Cruise Lines. Our exclusive alliance also includes Carnival Cruise Lines, Holland America, Cunard Line, Costa Cruises and The Yachts of Seabourn. Sharing a passion to please each guest and a commitment to quality and value, World's Leading Cruise Lines inspires people to discover their best vacation experience. Together, we offer a variety of exciting and enriching cruise vacations to the world's most desirable destinations. Visit us at http://www.worldsleadingcruiselines.com/.
For further information contact:
Karen Candy, file://pcs/User/pbrlsf0/DATA/word/Releasesfirstname.lastname@example.org, 661-753-1540
Julie Benson, email@example.com, 661-753-1530